Terms of Service — Autum Glow

Effective Date: November 1, 2026

Store Name: Autum Glow (autumglow.in)

Business Category: Retail Sale of Perfumery and Cosmetics (NIC Code: 477202)

1. Introduction & Acceptance

Welcome to Autum Glow (autumglow.in). By accessing our website, purchasing our cosmetic and beauty products, or using any of our services, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions stated here, please do not use our website.

2. Eligibility & Account Use

• You must be at least 18 years of age, or accessing the site under the supervision of a parent or legal guardian, to make purchases on our store.

• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Products, Pricing & Accuracy

• Cosmetic Disclaimer: We feature various beauty and cosmetic brands on Autum Glow. While we strive to display product colors, ingredients, and descriptions as accurately as possible, actual results and skin reactions can vary from person to person.

• Allergy Notice: We strongly recommend checking the ingredient list of each product and performing a patch test before full application. Autum Glow is not liable for any adverse skin reactions, allergies, or irritations caused by products sold on our platform.

• Pricing: All prices on autumglow.in are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices, product availability, or discontinue items at any time without prior notice.

4. Orders, Payments & Billing

• Order Acceptance: Receipt of an order confirmation email does not constitute our acceptance of an order. We reserve the right to accept or decline any order for reasons including product unavailability, pricing errors, or suspected fraudulent activity.

• Payment Gateways: All online payments are processed securely through authorized third-party payment gateways (such as Razorpay and Cashfree). We do not store sensitive payment card details on our servers.

• Cash on Delivery (COD): COD orders are subject to verification. We reserve the right to cancel unverified or suspicious COD orders.

5. Shipping & Delivery

• We ship orders across India using trusted logistics aggregators like Shiprocket.

• Delivery times provided at checkout are estimates. Autum Glow is not liable for delivery delays caused by courier partners, weather conditions, or unforeseen transit circumstances.

6. Returns, Refunds & Cancellations

• All returns, refunds, and cancellations are governed strictly by our Return & Refund Policy, which requires items to be unopened, unused, and reported within the specified timeframes (7 days for returns, 48 hours for damaged items).

7. Intellectual Property

All content on autumglow.in—including brand names, logos, text, graphics, product bundles, and images—is the property of Autum Glow. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Limitation of Liability

Autum Glow shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the use/misuse of any cosmetic products purchased from us. Our total liability shall not exceed the total amount paid by you for the specific product order.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide services to you shall be governed by and construed in accordance with the laws of India. Any legal disputes shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

10. Contact Information

Questions about the Terms of Service should be sent to us via our store contact page at autumglow.in.