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Privacy policy

Privacy Policy — Autum Glow

Effective Date: November 1, 2026

Store Name: Autum Glow (autumglow.in)

Business Category: Retail Sale of Perfumery and Cosmetics (NIC Code: 477202)

1. Introduction

Welcome to Autum Glow ("we", "us", or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website autumglow.in or make a purchase from us.

By accessing or using our store, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Identification Information: Name, billing address, shipping address, email address, and phone number.

  • Transaction & Payment Details: Order history, items purchased, and payment transaction details. (Note: We do not store your complete credit/debit card numbers or UPI PINs; payments are securely processed through our authorized payment gateway partners like Razorpay and Cashfree).

  • Technical & Usage Data: IP address, browser type, device information, operating system, and browsing behavior on our store collected via cookies and analytics tools.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process, pack, and ship your cosmetic orders using our logistics partners (such as Shiprocket).

  • Communication: To send you order confirmations, shipping updates, tracking details, and customer support responses.

  • Marketing & Promotions: With your consent, to send promotional emails, special cosmetic bundle offers, and new product announcements. (You can opt-out at any time).

  • Website Improvement: To analyze site traffic, optimize user experience, and prevent fraudulent transactions or security breaches.

4. Sharing Your Information

We respect your privacy and do not sell your personal data. We only share your information with trusted third-party service providers necessary to run our business:

  • Logistics & Shipping Partners: Couriers via Shiprocket to deliver your packages to your doorstep.

  • Payment Gateways: Secure payment processors (Razorpay, Cashfree) to handle your transactions safely.

  • Platform Providers: Shopify, which hosts our e-commerce infrastructure.

  • Legal Compliance: If required by law, court order, or governmental regulations in India.

5. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights & Choices

  • Access & Update: You can access and update your account details by logging into your account on autumglow.in.

  • Opt-Out: You can unsubscribe from our marketing emails by clicking the "Unsubscribe" link at the bottom of any promotional email.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any changes will be posted directly on this page with an updated effective date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Store Website: autumglow.in

  • Email: hello@autumglow.in.